Our fees are structured to reflect the number and complexity of matters discussed during your consultation as well as the time you spend with the doctor.

We would like you to feel that you are well cared for and not being rushed, that the Doctors and staff are empathetic and that they explain things clearly. Rather than seeing an ever increasing number of patients per hour, we’ve chosen to prioritise providing our patients and community with unhurried, compassionate, innovative, personalised and quality-focused health care. It’s this choice that has earned us our reputation as a leading general practice and home to a fabulous team who genuinely love what they do.

By choosing Wangaratta Medical Centre as your medical home, you’ve told us that you see value in what we provide to you and your family as a general practice. We are committed to delivering on this value. With everything we do, we aim to reinforce to you why a healthy, continuous and long-term relationship with our practice is a wise investment for you and your family.

What Do Our Fees Cover?

Unfortunately, your patient rebate from Medicare was frozen from 2012 until 2017 and the most recent increase (3%) was significantly below the consumer price index (7%). This widening gap is explained in the following link from the Australian Medical Association (click here).

This means that your patient Medicare rebate now represents less than half of the full cost of your GP care.

We encourage you to contact your local Federal MP if you have concerns about the cost of your health care. You can do this by clicking here.

In order to NOT compromise our sustainability and quality of patient care, we have made the decision not to bulk bill. ​

Effective 1/7/2024 – Standard consultations:

Out of pocket costs (gap) for Private patients: $56.15

Out of pocket costs (gap) for Concession card holder patients: $46.15

Concession patients are those holding a heath care card, pensioner card or Commonwealth Seniors card.

Childhood, Catch Up, Pregnancy and other Government Funded Immunisations, Health Assessments, GP Management Plans and Healthy Heart Checks are Bulk-billed.

If you are receiving an extra service in the treatment room, there may be additional costs.

Please note that in general, for medical examinations such as insurance reports, travel advice, driving license and pre-employment medicals, a rebate cannot be claimed from Medicare.

WorkCover/TAC:

WorkCover/TAC patients will be required to pay for ALL consultations at time of the appointment. WorkCover/TAC appointments do not attract a patient Medicare rebate but you will be issued with a receipt so that you can claim reimbursement from WorkcCover directly.

Cancellations Policy

At Wangaratta Medical Centre, we are dedicated to providing the best care for all our patients. However, it’s important to remember that keeping track of your appointment is a shared responsibility. While we make every effort to send reminders via SMS, it is ultimately your responsibility to ensure you are aware of your upcoming appointment.

We require 24 Hours’ notice for the cancellation of an appointment to ensure that a No Show Fee is not incurred.

Single Appointment Booking No Show Fee:        $31.50

Long Appointment Booking No Show Fee:          $63.00

Please click here to view the full fees policy document.